Terms & Conditions

Condition of Rental Items:

At Stylish Dress Hire, great care is taken to ensure that all rental items meet high standards of quality and cleanliness. Here's what you need to know about the condition of Stylish Dress Hires rental items:

• Professional Cleaning: All items available for rent have been previously worn and are professionally dry cleaned by our trusted partner,
• Expert Repairs: Stylish Dress Hires team of qualified seamstresses meticulously inspect and repair items as needed to ensure all items are in excellent condition for every rental.
• Near-New Condition: While Stylish Dress Hire strives to maintain each rental item in "as new" or "near new" condition, it's important to note that due to their previous use, minor visible repairs, marks, or imperfections may be present.
• Quality Assurance: Before packing each order, Stylish Dress Hire conducts a comprehensive inspection of all items to guarantee their quality and suitability for rental.
• Customer Inspection: Stylish Dress Hire encourages the customer to inspect garments prior to renting to ensure the item meets their expectations. A customer may inspect hire items at the time of Pick up to address prior to taking for hire.

Rental Returns

• In-store returns, The customer is required to return the item during Stylish Dress Hires operating hours.

• Should the return date coincide with a day when Stylish Dress Hire is closed (such as Sundays and Public Holidays), the subsequent business day will be considered the mandatory return date.

• Notification of Delayed Returns: The customer is expected to notify Stylish Dress Hire immediately in the event of any delay in returning the rented item. Late fees will be charged in line with the below guidelines.

• Late Return Policy:

A late fee equivalent to 25% of the hire price per day will be applied for each day that the return exceeds the agreed-upon return date. These late fees will be debited from the customer's provided credit card details, as recorded at the time of placing an order.

Should the customer fail to return the rental item(s) within 15 days from the specified return date, Stylish Dress Hire reserves the right to deem the rental item(s) as non-returned. In such cases, the User's credit card will be charged 100% of the recommended retail value of the item(s), in addition to any rental costs already incurred.

If the charge is unsuccessful, it will be escalated to a debt collection agency for resolution.