FAQS
WHERE IS STYLISH DRESS HIRE LOCATED?
Our Boutique is located at
Unit 44 in BURLEIGH HQ ( 314 Burleigh Connection Road, Burleigh Heads)
DO I NEED TO DRY CLEAN THE DRESS!
No, dry cleaning is on us! Don’t worry about cleaning the dress, this service is included in the hire fee. PLEASE DO NOT ATTEMPT TO CLEAN IT.
HOW DO I REMOVE CREASES IN THE DRESS?
We clean and steam all the dresses before they go out. If you receive your dress with slight creases- please DO NOT IRON. Please steam it on low heat with a clothes steamer or hang it in your bathroom while you shower, the steam will help remove creases.
WHAT HAPPENS IF SOMETHING HAPPENED TO THE DRESS?
We expect customers to take reasonable care, but we also know accidents happen. Should you have an accident with food/ drink etc., please do not attempt to clean the dress yourself! Just let us know what happened and our expert dry cleaners will do the cleaning for you.
For damage to fabrics - We do minor repairs free of charge, this is included in your Damage Insurance.
According to the T&Cs, there may be extra charges in severe cases for cleaning, repairs or replacement.
WHAT HAPPENS IF I RETURN MY RENTAL ORDER LATE?
We depend on our customers returning their dresses in time to enable us to send it
to the next customer. If you return your rental late, a late fee will be charged to your credit card (according to the T&Cs)
HOW LONG CAN I BOOK MY DRESS?
Each dress has the option to be booked for 4 days.
WHAT SIZES DO YOU STOCK?
Currently, our hire dress collection ranges in size Australian 6-14, depending on style. However, as our range of dresses expands we will be looking to include more sizes.